Shipping policy
How much is shipping?
Shipping costs between $6.95 and 9.95 for orders under $50 and is free for orders over $50.
Note: All orders are processed in USD.
How long does shipping take?
Shipping time varies by country:
- US, UK, Canada, Australia, and New Zealand: 5 - 40 business days
- Europe: 10 - 30 business days
- Latin America: 15 - 25 business days
- Other countries: 10 - 45 business days
Note: This doesn’t include our 1 - 7 business days of processing time. During holiday season please allow up to 2 weeks extra for delivery due to high demand.
What should I do if I haven't received my package?
Don't worry, your package is fully insured by us. If you haven't received your package within the specified time frame, we are happy to reship the order to you for free.
Do you ship worldwide?
Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to, if you happen to be located in one of those countries we will contact you.
Do you provide tracking information?
Yes, you will receive an email or text message once your order ships that contains your tracking information. If you haven’t received tracking info within 2 weeks, please contact us at hello@thegreetingsfromco.com